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Frequently Asked Questions
Frequently Asked Questions
Website information
Security / Privacy

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Website information
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Q What is Camping-Canada.Com?
A Canada.Com is a website fully dedicated to the Canadian camping industry. It features multiple "easy-to-use" search engines to locate campgrounds, RV dealers, RV rentals and RV manufacturers. All our search engines offer various ways to search for information. For example, campers can search for their next camping destination by location (i.e. province, region or city), by location and camping preferences (services and recreation facilities offered) or by campgroud name. Our website also offers camping tips, checklists, camping forums, tourism information, classified ads and more.

Our main directory, our campground directory, currently includes information about more than two thousand Canadian campgrounds. As such, our website acts as a central repository of Canadian campgrounds information. In the internet world, such websites are known as portals and by getting your campground listed with us, you will increase your campground’s exposure to a world wide vacationing audience, at a minimal cost.
 
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Q Why should I have a listing for my campground?
A Simply put, you should have a listing because our website offers information for over 2000 campgrounds in one location! People prefer portal websites like ours because they don't have to go through hundreds of websites to find the information they are looking for. Setting up a listing with us will give you tons of exposure in one of the most popular Canadian camping website! This is the most cost effective way to advertise your campground nationwide and even worldwide. For a fraction of the cost of running a magazine ads, you can advertise to millions of campers with a single listing.

Over the last decade, internet usage has grown substantially and people are now using the internet for just about everything; product research, buying and selling stuff as well as making holiday reservations and travel arrangements. According to a recent study released by Statistics Canada, 80% of Canadians 16 and over use the Internet on a regular basis. Another study by Sympatico™ showed that "camping" and "campgrounds" are two of the most popular search items during the summer months in Canada.
 
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Q How can I get my campground listed in Camping-Canada.Com?
A Camping-Canada.Com offers two types of listings; a "Basic listing" and an "Premium" listing.

Our "Basic listing" is a multi-page listing that includes information such as campground description, campsites description, facilities, rates, events as well as a feedback page. "Basic listings" are showed second in campground search results (after "Premium" listings) in campground search results.

Our "Premium listing" is a "Basic listing" plus additional features such as: online reservations, a campground bulletin board, a trailer rental section, a cabin rental section, a printable KampKit and more. Also, "Premium listings" are always showed first in search results (ie. before "Basic listings").

Click here
to get detail information about each type of listing.
 
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Q How much does it cost to list my campground?
A As mentioned above, you can choose between two different types of listings. Each type offers different options and stores varying amount of information about your campground..... and is priced accordingly. Click here to see what each type offers and the corresponding fees.

Note that our listing fee is "all inclusive" (taxes included) and that you have the option to register / renew for 2 years.... at a 15% discount. Payments can be made online via PayPal™ or by credit card if you don't have a Paypal account.
 
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Q Do you offer a trial period for your listings?
A Yes! In order to give you a chance to become familiar with our listing options and all our maintenance tools, your entire first year is free for both our "Basic" listings and our "Premium" listings. You do not have to pay anything until your trial period is over.
 
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Q Do you have a refund policy?
A Unfortunately, we do not offer refunds but we do offer a 1-year trial period during which you can use all our maintenance tools and decide whether or not you want to setup a listing with us.
 
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Q How soon can I start creating / updating my listing?
A As soon as we receive your "Basic listing request " or your "Premium listing request ", we will create and initialize your listing and email you your own "Campground Id" and "Password" that you can then use to "Sign In " and start working on your listing. Normally, it takes between 24-48 hours before you can start working on your listing.

Please note that you can do your own listing updates whenever you want and as often as you want! Using our listing maintenance tools, YOU make your own listing changes... there is no need to call or email anybody to request changes! You're in charge of your listing and your changes are done instantly!
 
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Q Can I have photos in my listing?
A Yes! Both "Basic listings" and "Premium listings" can have photos (...more photos with an "Premium listings" however). Furthermore, you can upload you photos yourself directly from your own computer using our "photo upload tool" built in our listing maintenance tools. If necessary, you can also email us your photos (to "photos@camping-canada.com") and we will upload them for you.
 
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Q Does Camping-Canada.Com have a website content policy?
A Yes, please click here to read our disclaimer.
 
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Security / Privacy
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Q I forgot my password, what do I do?
A Go to the campground owner's  "Sign In" page, and click on "Forgot your password? Click here!" to request you password..... which will be email ed to you within 24 hours. If you need further assistance, please contact us at support@camping-canada.com.
 
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Q Does Camping-Canada.Com share any of my contact information?
A All information that you provide to Camping-Canada.Com is held strictly confidential.
 
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Q How secure is a Paypal™ for the payment of my annual listing fee?
A PayPal uses industry-leading fraud prevention measures which makes them a safe way to pay online. Furthermore, they offer 100% protection against unauthorized payments sent from your account. Note that it doesn't cost you anything to make a payment with Paypal (Paypal is "free for buyers").
 
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